المجلد السابع

العدد الخامس عشر لشهر يونيو 2023

رجوع

تحميل البحث

full-text

الملخص:

الملخص: تناولت هذه الدراسة أثر إدارة التغيير على أداء الموظفين في المستشفيات العامة في مدينة بنغازي ، مع التركيز على الدور الوسيط للتمكين الإداري. استخدم الباحث المنهج الوصفي الكمي. باستخدام الاستبيان في جمع البيانات المطلوبة على عينة مكونة من 362 موظفًا في خمسة مستشفيات عامة في مدينة بنغازي. تم إجراء تحليل البيانات باستخدام الإصدار 22 من SPSS وبرنامج Smart-PLS. أظهرت نتائج البحث وجود علاقة ذات دلالة إيجابية بين إدارة التغيير فى كل من (التغيير في الهيكل التنظيمي والتكنولوجيا والموارد البشرية) وأداء الموظفين. بالإضافة ، إلى أن إدارة التغيير في الهيكل التنظيمي والتكنولوجيا والموارد البشرية عززت التمكين الإدارى، أسهمت الدراسة إلى أن الإدارة بحاجة إلى التأكيد على الأبعاد الثلاثة لإدارة التغيير (الهيكل والتكنولوجيا والموارد البشرية) من أجل تحقيق النجاح فى إدارة التغيير. أخيرًا ، أوصى الباحث صناع القرارفى إدارة المستشفيات العامة بالاهتمام بادارة التغيير كعملية أساسية لتحسين أداء الموظفين وكذلك التمكين الإداري للموظفين لإقناع الموظفين بأهمية التغيير.

الكلمات المفتاحية: إدارة التغيير ، التمكين الإدارى ، أداء الموظف .

Abstract:

This study investigated the impact of change management on employee performance in Public Hospitals in the City of Benghazi, with emphasis on the mediating role of administrative empowerment. The quantitative descriptive research approach was used. The data collection process was conducted using a survey questionnaire administered to 362 employees in five public hospitals in Benghazi City, Libya. Data analysis was conducted using SPSS version 22 and Smart-PLS Software. The research findings showed that a positively significant relationship exists between change management (change in organisational structure, technology and human resource) and employee performance. Besides, change management in organisational structure, technology and human resources have resulted in reinforcing administrative empowerment. Moreover, the practical contribution of the study indicated that management needs to emphasise the three dimensions of change management (structure, technology and human resource) in order to accomplish a successful change management process. Finally, this research recommended that public hospital management pay attention to change management as an essential process for improved employee performance as well as the employee administrative empowerment to convince employees of the need for change.

Keywords: change management, administrative empowerment, employee performance .

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